Credit Card
We support Visa, MasterCard, JCB, and China UnionPay.
All transactions are processed through SSL Encryption and comply with PCI DSS International Security Standards to ensure the safety of your payment information.
For high-value items, some banks may restrict large transactions. If your payment is unsuccessful, we recommend that you:
- Contact your card-issuing bank to authorize "large / overseas / online" transactions.
- Use a different credit card.
- Switch to Bank Transfer or PayPal.
PayPal
You can pay using your PayPal account, which supports your account balance, linked credit cards, or bank accounts. It features a Buyer Protection Mechanism, making it ideal for international customers.
TapPay Mobile Payment
We have integrated TapPay, supporting:
- Apple Pay, Google Pay, Samsung Pay
- JKO Pay, LINE Pay, etc.
Bank Transfer
After placing your order and completing the remittance, please email us with: the remitter's name, amount, last 5 digits of the account number, time of transfer, and order number.
Customer Service Email: warmcoretech@gmail.com (We will immediately arrange production and shipping upon confirmation).
Payment Notice: Deposit & Balance
Xiaoling Series & Customized Products: A 50% deposit is required upon ordering, and the 50% balance must be paid before shipping.
Jinshan Series Products: Full payment is required upon ordering.
Accepted Currencies
- New Taiwan Dollar (TWD)
- US Dollar (USD)
- Japanese Yen (JPY)
- Chinese Yuan (CNY)
Frequently Asked Questions (FAQ)
A: It may be due to insufficient credit limit, unactivated international transactions, or bank risk control. Please contact your card-issuing bank, or switch to PayPal / TapPay / Bank Transfer.
A: It is usually completed within 1 business day. If you need to speed up the process, please attach a screenshot of the transfer for verification.
A: We currently only accept full payments; credit card installments will be available in the future.
A: Yes, we recommend using PayPal or an international credit card.
A: Please confirm your card number / expiration date / CVV, or try a different browser. If you still cannot complete the payment, please email us with an error screenshot.
A: No. We do not store credit card data. All transactions are encrypted and comply with international security standards.
A: We currently support New Taiwan Dollar (TWD), US Dollar (USD), Japanese Yen (JPY), and Chinese Yuan (CNY).
A: Rest assured, your financial information will never be shared with any third parties. All transactions are processed through a secure payment gateway.
A: Yes, customized orders require a 50% deposit, and the balance is paid upon completion. Jinshan series products require full payment upfront.