Credit card payment
Supports Visa, MasterCard, JCB, and China UnionPay.
All transactions are processed through SSL encryption and PCI DSS international security standards to ensure the security of your payment information.
Some banks may restrict large-value transactions for high-priced items . If your payment fails, please:
- Contact the card-issuing bank to open a "Large Amount/Overseas/Online Purchase" authorization
- Switch to another credit card
- Use bank transfer or PayPal instead
PayPal
You can pay with your PayPal account, which supports account balance, credit card or bank account binding; it has a buyer protection mechanism and is suitable for overseas customers.
Tappay mobile payment
Integrated with tappay , supports:
- Apple Pay, Google Pay, Samsung Pay
- Jiekou Pay, LINE Pay, JKOPay, etc.
Bank transfer
After placing an order, please complete the remittance and provide the following information in a letter: remitter's name, amount, last five digits of account number, time, and order number.
Customer service email: warmcoretech@gmail.com (production and shipment will be arranged immediately after confirmation).
Payment Instructions: Deposit and Final Payment
Xiaoling series and customized products : pay 50% deposit first when placing an order, and pay 50% balance after completion before shipment.
Jinshan series products : full payment is required when placing an order.
Acceptable currencies
- New Taiwan Dollar (TWD)
- US dollar (USD)
- Japanese Yen (JPY)
- Chinese Yuan (CNY)
FAQ
A: This may be due to insufficient credit, lack of international transactions, or bank risk management issues. Please contact your card-issuing bank or use PayPal/Tappay/bank transfer instead.
A: Usually completed within 1 business day; if you need to expedite the process, please attach a screenshot of the transfer to facilitate reconciliation.
A: Currently, we offer a one-time payment option; credit card installment payment will be available in the future.
A: Yes, we recommend using PayPal or an international credit card.
A: Please confirm your card number/expiration date/CVV; or change your browser. If you still can't complete the process, please email us and attach a screenshot of the error.
A: No. We do not store credit card information. All transactions are encrypted and comply with international security standards.
A: Currently supported currencies include New Taiwan Dollar (TWD), US Dollar (USD), Japanese Yen (JPY), and Chinese Yuan (CNY).
A: Please rest assured that your financial information will never be shared with any third party; all transactions are processed through secure payment gateways.
A: Yes, a 50% deposit is required for customization and the balance must be paid upon completion. The Kingsoft series requires a one-time payment.